Through completion of the correspondence activities, I was able to practice numerous professional writing skills. The bad news letter and persuasive letter both utilized block letter format. This allowed me to create a professional document that uses a standard design, which allowed me to practice the learning outcome number four: “Create professional documents that uses design—standard formats, layout, use of graphics.” I implemented the 8 C’s in this assignment helping me to master another course learning objective number two: “Create professional documents that use plain English.” One challenge that I faced while creating this assignment is conveying the bad news in a courteous way that was not condescending. To overcome this challenge I made sure to provide evidence onto why I had to deliver the bad news. The skills I was exposed to by completing this assignment will be useful when I am creating emails or relaying information in a professional manner.

Persuasive Letter

Bad News Letter