Using Attendance Monitoring to Assist with Retention Efforts and Program Assessment
Presented by Crissy Sampier
Longwood’s mission is to be an institution of higher learning dedicated to the development of citizen leaders. As such we need to monitor our students engagement and determine how these patterns can assist with increasing retention.
According to the strategic plan, there are specific ways we can monitor progress:
- Student Progress to Graduation
- Consensus on General Education, Implementation, and Assessment
- Overall Attendance at University Events (Performances, Games, Exhibits, Conferences, Lectures, etc.)
Through the use of the Lancer Card (Longwood ID card), and various card readers on and off campus, we can collect data that can be used for a variety of functions. We have a very robust program with a lot of possibilities. These are just a few areas where the card data can be used to fill a business need or address student success. Some of the areas being discussed are:
- Event/Program Assessment
- Identifying “no shows”
- Retention and Student Success
- Tracking Mandatory Attendance
- Loyalty and Rewards Programs
Presenter bio:
Crissy Sampier is currently the Manager of the Lancer Card Center. She came to Longwood in 2010 and established the Lancer Card Center and the Lancer CA$H program. She previously ran the Card Center at Old Dominion University and has been in the “card business” since 2000. Crissy has been very involved in the campus card industry. She was the “Alternate” on the User Advisory Council for CBORD for four years and currently the Chair of the Marketing and Communications Committee for NACCU (National Association of Campus Card Users).
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