Alice Flanagan

“Life isn’t about finding yourself. Life is about creating yourself.” – George Bernard Shaw

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    • Community Needs Assessment
    • Policy Proposal
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    • Community Change Agent
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  • Trainings and Certifications
    • Become a Great Listener
    • Establishing Team Goals and Responsibilities, and Using Feedback Effectively
    • Stewards of Children
    • Difficult People: Can’t Change Them, so Change Yourself
    • Difficult People: Strategies to Keep Everyone Working Together
    • Do We Have a Failure to Communicate?
    • Difficult People: Why They Act That Way and How to Deal with Them
    • Facing the Management Challenges of Difficult Behavior and Diverse Teams
    • How Culture Impacts Communication
    • How to Manage Difficult Conversations
    • Interpersonal Communication Skills with Correctional Offenders: 1-3
    • Reaching Goals Using Perseverance and Resilience
  • Unofficial Transcript

How to Manage Difficult Conversations

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