What is distance teaching? 

Distance Teaching is presenting the content of your class through electronic means when you and your students are not in the same physical location. Distance teaching can be offered either synchronously or asynchronously. Tools that we at Longwood use to do this are Canvas our learning management system, and either Zoom a web-conferencing tool or WebEx another web-conferencing tool. We have multiple other tools to support online teaching that complement those tools such as Panopto (lecture capture software) and Honorlock (test integrity software).


What is synchronous? What is Asynchronous? 

Synchronous learning is done when both the teacher and the student(s) are connected at the same time for the delivery of content through a web-conferencing tool or something similar. Though they are not in the same location, all students and the teacher are online at the same time to participate in lectures, discussions and other activities. 


Asynchronous learning is when the teacher and the student(s) are not connected at the same time. Content is delivered through a learning management system, such as Canvas. The teacher provides the content and students submit assignments at a given time through the system. Student(s) complete their assignments at their own pace but are often given deadlines. Asynchronous learning offers more flexibility for student(s) in learning or completing assignments. 


Where can I get equipment if I need it? 

Longwood is well equipped to assist you. You can check out a laptop from the DEC or Greenwood Library. iPads are available from the DEC. Webcams can be checked out from the DEC, we are running on limited supply during the current pandemic situation, but we have ordered more, so call or stop by to see if one is available for you. Both the DEC and the Greenwood Library have other equipment you may need or want, contact us to find out what you need is currently available.  If you need assistance, please reach out to the DEC – dec@longwood.edu or 434-395-4332.  


What is Zoom and why do I need it?

Zoom is a video conferencing tool that allows groups of people to collaborate and share ideas in real time, without being in the same location. Zoom is an easy, reliable cloud platform for video and audio conferencing, collaboration, chat, and webinars across mobile devices, desktops, and telephones. Whether you want to recreate an activity from an in-class session or hold virtual office hours, Zoom is a way for teachers and learners to get together in a digital space to continue the learning process in real time.


How do I get a Zoom Account? 

Email the Digital Education Collaborative at DEC@longwood.edu and request a Zoom account.  Upon request, you will be sent an email from Zoom to verify your email address, claim your account, and create a password. After completing the account setup, you are ready to host meetings and sessions for your class!


Do students need Zoom accounts to join my session?

No! Under normal circumstances, hosts only need to share the meeting link with participants and to join the session.  Students don’t need accounts and don’t need to download additional programs. (Although, free Zoom apps are available for mobile devices!)  If you need assistance, please reach out to the DEC – dec@longwood.edu or 434-395-4332.  


What is Honorlock?

Honorlock is a test integrity system that provides cheating deterrents for online tests, quizzes and assignments through identity verification, a browser guard, proctoring, mobile device detection, and seek and destroy technology for similar questions on the web. 


Is Honorlock required for all quizzes/tests? 

No, Honorlock is not required for all quizzes/tests. Faculty that use Honorlock can select which Canvas quizzes they want to enable with Honorlock. Faculty can also select what “lock-down” options they wish to enable with each quiz. Fully online courses are required by federal regulation to verify the identity of students at least once during a semester, Honorlock is a way of doing this. 


Can I use Honorlock with my publisher quizzes on my publisher website?

No. Honorlock can only be used with Canvas quizzes. If you have publisher quizzes you wish to use, you must make the quiz into a Canvas quiz. 


Do students have to upload the Honorlock recording video of them taking their test?

No. Students do not need to upload or download anything when taking a test with Honorlock.They will have to install a Chrome browser extension, but this is only an extension and not a download/upload issue. Quizzes that record student video are recorded automatically as they complete the test and are saved as soon as they submit their Canvas quiz. There are no recordings or videos for students to upload.  If you need assistance, please reach out to the DEC – dec@longwood.edu or 434-395-4332.  


What if students don’t have adequate internet access?

Maintaining digital equity for all students is a major hurdle for most college campuses right now because if they don’t have access to the internet during the coronavirus crisis, it will be impossible for them to learn. With shelter in place requirements in place or coming, even the public library may not be an option for learning for quite some time.

Here are some suggestions for how students can gain access to the internet:

Spectrum is offering free broadband and Wi-Fi internet access for 60 days to students impacted by the coronavirus shutdown. Charter Communications, Spectrum’s parent company, announced Friday that beginning March 16, it will make its services available for free for 60 days to households with K-12 and/or college students who don’t already have internet through the company. Installation fees will also be waived for new student households. It also said it would open its Wi-Fi hotspots for public use.
Comcast is also making it easier for low-income families who live in a Comcast service area to sign up by offering new customers 60 days of free Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. The company is also increasing internet speeds for the Internet Essentials service from 15/2 Mbps to 25/3 Mbps for all new and existing customers, which will be the speed of the service going forward.
More vendors may be offering access as the pandemic response matures.


What if I or my students lose the internet? Will their exam answers be lost?

Honorlock offers 24/7 technical support 365 days a week to help students with issues as they take their exam, easily accessible through an Honorlock support menu available on their screen. Honorlock also monitors additional activity like someone trying to leave the test session, copy/paste questions, or open a new browser. We also have encrypted protocols in place to save work, view the test taker’s answers, and allow the proctor access to review exam session videos.


What is Panopto and why do I need it?

Panopto is a screen recording and presentation software that faculty can use to present their lectures and give course examples in an asynchronous environment. Faculty can use Panopto to record voice over PowerPoints or share examples on their computer desktop. After recording, you can place a link to the presentation directly into your course. 


How do I get Panopto? 

Panopto can be downloaded through the helpdesk onto your Longwood University owned machine. You must have administrative privileges to place this program onto your computer. 

Panopto can also be downloaded through Canvas by enabling the Panopto button through settings in your course and then clicking the Panopto Recordings link. You will then see an option at the top of the screen that reads create, click that and then click record a session and then finally click download Panopto. Through this method, you will also need administrative rights.  If you need assistance, please reach out to the DEC – dec@longwood.edu or 434-395-4332.  


I need to add an Instructor, Librarian or a TA to my Canvas course. How can I do so?

Email the Digital Education Collaborative at DEC@longwood.edu and provide the name of the user, their email address and the role they need within your class. It will be completed for you! 


Is there software available to me that will turn my word files into formatted Canvas quizzes?

Yes! Respondus 4.0 is a powerful tool for creating and managing exams that can be published directly to Canvas. Contact User Support Services to have it installed on your machine and then the DEC will be more than happy to train you on software if needed.  If you need assistance, please reach out to the DEC – dec@longwood.edu or 434-395-4332.